Marketplace operations that lifted order fulfilment to 99%

Consumer durables · E-commerce · 2026

Dispatch, stock and marketplace operations for a fans and water heater brand selling on Amazon, Flipkart, Zepto and more, across four warehouses.

99%orders fulfilled, up from 70-75% in 3 months
67%faster unloading at Flipkart warehouses in peak sales
9-10 hrsof manual work saved every week
35%less stock stuck in the wrong warehouse

The challenge

A growing brand was selling fans and water heaters across Amazon, Flipkart and quick-commerce apps, from four warehouses in Bhiwandi, Delhi, Hyderabad and Kolkata. Orders slipped, stock sat in the wrong city, and every week went into matching spreadsheets by hand.

The work

Dispatch and receipt, end to end. One workflow across Amazon, Flipkart and the other platforms, with dispatch planned before the slot is booked.
New marketplaces, opened properly. Flipkart, Amazon, Retailez, Zepto, Homerun and Fixxly, each with a working order-to-payment pipeline.
A live stock and order tracker. One Excel system across four warehouses and the Amazon and Flipkart order portals, so nobody reconciles by hand.
Smarter stock moves. A matching method that sends surplus stock from one warehouse to the region that's short, across about 43 products.
Space and cash back. Old stock and scrap cleared, and a 5S clean-up that freed warehouse floor in every city.
A new 13,000 sq ft warehouse, planned with racking sized for the full range.

What this looks like for you

Orders that leave on time, stock where your customers are, and an end to the weekly spreadsheet hunt.